Dipti John

Project Management | CSM® | PRINCE2® | SSGB®| ITIL® Foundation

Role: Senior Manager- Transition at EXL
Location: Pune Division, MH, IN
LinkedIn followers: 500 followers

OtherView LinkedIn profile

About Dipti John

A professional with more than 19 years experience in Service Delivery Operation, Quality…

Experience

Senior Manager- Transition
EXL
Mar 2023 — Present · Pune, IN

Education

St Anthonys Girls Highs School
Mumbai University
University of Mumbai
Bachelor of Arts - BA

Skills

Performance Management
Team Management
Customer Relationship Management (Crm)
Service Delivery
Business Analysis
Vendor Management
Business Process Outsourcing (Bpo)
Bpo
Integration
Outsourcing

Contact information

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Work email
•••••@exlservice.com
Personal email
•••••@•••••.com
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Current company

EXL

59K employees · New York, NY, United States

Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.

exlservice.com

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About Dipti John

Experience

Senior Manager- Transition

Education

St Anthonys Girls Highs School

University of Mumbai

Skills

Find verified contacts for anyone on LinkedIn