Dipti Bansal
Senior Business Delivery Manager Fixed @Vodafone
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WORK HISTORY
Senior Business Delivery Manager Fixed @Vodafone
Newbury, GB
Portfolio & Demand Management - Led Fixed portfolio deliveries and governance by maintaining tight financial controls, clear executive status reporting and decisive resolution of delivery risks and blockers•Partner & Supplier Governance – Led portfolio-level partner governance across Currys, Openreach, and CityFibre, enabling synchronised multi-channel commercial launches•Commercial & Operations Enablement - Strengthened collaboration with Operational teams as well as Pricing management function improving roadmap alignment, reducing escalations and enhancing delivery predictability•Delivery Execution & Transformationa.Delivered backlog of small to medium-scale initiatives, generating multi million revenue and huge customer experience benefitsb.Led end-to-end Go-To-Market and Operational Readiness, ensuring smooth, predictable, and timely launchesc.Implemented a structured interdependency management framework, driving delivery efficiencies, reducing change requests, and preventing last-minute launch risks•Customer Experience & Operational Optimisationa.Built and led a CX delivery framework to unblock long-standing small and medium-sized CX demands, enabling rapid execution and updating senior leadership a transparent, high-confidence roadmapb.Led initiatives improving Customer Journey Testing (CJT) efficiency there by enabling portfolio demands to meet their commercial launch strategy
EDUCATION
BIT (Durg)
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering
Vishwadeep Hr Sec School Durg
12th Std
SKILLS
ABOUT DIPTI BANSAL
Extensive leadership experience across senior roles including Business Transformation Manager, Portfolio Governance Manager, Business Design Manager, Product Manager, and Business Delivery ManagerProven track record in Shaping Business Strategy, Simplifying Customer Journeys, and leading high-impact programmes across Digital, Technology, Networks and Operation FunctionsExpertise in Financial Governance, Portfolio Management, and Delivery of multi-million-pound Portfolios25+ Industry Experience having worked with Vodafone UK, Tech Mahindra, British Telecom, Infosys, Pfizer US, Ricoh UK
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