Dipika Pamwani

About Dipika Pamwani

Results-driven Senior Technical Program Manager with 18 years of industry experience, including 6 years at Amazon, leading large-scale, cross-functional programs in Core Shopping and Tax teams. Experienced in driving innovation, automation, and global scalability to enhance customer-facing eCommerce and mobile/web experiences, including native iOS and Android development, delivering measurable business impact. Skilled in cloud technologies (AWS.NET), software development, XML, and C#, with strengths in stakeholder management, risk mitigation, effective communication, problem-solving, and establishing best practices. Proven ability to lead multi-team, cross-functional initiatives, manage high-traffic systems, drive operational efficiencies, and deliver monthly and quarterly business reviews for senior leadership. Thrives in ambiguous, high-visibility environments, passionate about developing products and programs that improve customer satisfaction, efficiency, and overall quality, and committed to teamwork, innovation, and customer obsession.

Experience

1. Senior Technical Program Manager

   Amazon

   Mar 2024 — Present · CA, US

   Own global Core Shopping programs and cross-platform initiatives that enhance Amazon\'s mobile and web navigation experience, impacting approximately 4 billion daily customer transactions- Deliver navigation across key shopping journeys—including the Homepage, Product Detail Page, Cart, and Checkout—while leading product area programs and initiatives for the “Me” Tab and Hamburger Menu- Generate $1.1 billion in incremental revenue by launching and managing more than 20 “Me” Tab experiments in 2025, increasing Amazon Prime subscriptions and improving customer account engagement and retention- Lead cross-platform navigation redesign by directing initiatives for iOS, Android, and Web, launching transparent navigation and card-style homepage rendering that modernizes the global shopping experience-Led and contributed to AI-driven initiatives that enhanced customer experiences across multiple touchpoints, including personalized navigation, AI-powered customer service, “Buy It Again” recommendations, and conversational shopping via \"Rufus,\" driving measurable engagement improvements.

Education

• Dharmsinh Desai University

  BE, Information Technology

  2003 — 2007

Skills

• .net Framework
• C#
• .net
• Leadership
• Sdlc
• Agile Methodologies
• Management
• Business Analysis
• Solution Selling
• Software Development
• Xml
• Sql
• Oracle
• Requirements Analysis
• Microsoft Sql Server
• Communication Skills
• Software Project Management
• Web Services
• Software Development Life Cycle (Sdlc)
• Pl/Sql