Dipesh D.
Business Transformation | Ex-Amazon, upGrad, Oracle
- Role
- Business Transformation Leader at Firstsource
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Dipesh D.
I have demonstrated execution of responsibilities with a high degree of dedication and passion. I have exposure to a variety of roles with various cross-functional teams. I believe that no problem is too big to solve and we can work things out one step at a time. Looking forward towards expanding my horizons towards business and management.
Experience
Business Transformation Leader
Jan 2024 — Present · Hyderabad, IN
Achievements- Leading tech-led transformation for Ed-tech clients with Agentic AI, resulting in+40% workforce efficiency, potential ~$3.6Mn impact over 3 yrs- Awarded with Outstanding Performer for Q3 ‘24 for creating a model for sustained 95%+ quality (measured as DPU for 34 failure points)- Created models for margin impact by internal seeding, juniorize, Email automation
Education
International Institute of Information Technology Bangalore
Master's degree, Data science
National Institute of Technology Surat
Bachelor of Technology - BTech, Electronics
Management Development Institute, Gurgaon
Master of Business Administration - MBA, Marketing/Marketing Management, General
Skills
- Fmcg
- Market Research
- Business Intelligence
- Software Project Management
- Strategy
- Team Management
- Product Development
- Brand Management
- Pre-Sales
- Management
- Requirements Analysis
- Sql
- Innovative Problem Solver
- Construction
- Marketing
- Education
- Literature
- Analytics
- Business Strategy
- Business Analysis
- Pl/Sql
- Marketing Communications
- Business Development
- Project Management
- Competitive Analysis
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