Dipendra Chandel
⫸ Software Developer | Ex-Amazon | Data Analyst & BI Specialist | Python, Power BI, AWS | Automating Insights & Driving Business Impact
- Role
- Cap Associate at Amazon
- Location
- Pune District, MH, IN
- LinkedIn followers
- 500 followers
About Dipendra Chandel
Results-driven Analyst skilled in Python, Power BI, SQL, and AWS. At Amazon, I automated…
Experience
Cap Associate
Jan 2026 — Present
Responsible for identifying abusive customer behaviors, detecting concession misuse, and safeguarding customer trust while protecting business policies. Analyze account activity, order history, and interaction patterns to flag policy violations, reduce fraudulent concessions, and ensure fair resolution outcomes. Collaborate with cross-functional teams to enforce compliance standards, improve operational workflows, and enhance customer experience through data-driven decision-making. Focused on balancing customer satisfaction with risk mitigation, process accuracy, and continuous improvement in high-volume, fast-paced environments.
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