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Dipayan Samanta

Middleware & Integration Specialist | Gen AI Developer | SAFe POPM

Role
Consultant at Tata Consultancy Services
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Dipayan Samanta

Results-driven EDI and Integration Specialist with 15+ years of experience delivering large-scale middleware solutions across manufacturing, retail, and logistics domains. Recently expanded expertise into Generative AI, developing solutions for Document QA (RAG), Multimodal processing, and Chatbots. Proven track record of automating complex workflows, creating value through legacy system modernization, and leading global teams.Skilled in stakeholder management, project delivery, and building scalable EDI ecosystems aligned to business strategy. Expertise includes enabling $3M+ revenue through partner migration and onboarding efficiency and completing 100+ vendor onboardings in retail & manufacturing.

Experience

  1. Consultant

    Tata Consultancy Services

    Dec 2021 — Present · Bengaluru, IN

    Led offshore EDI support (OpenText and IBM SCBN) across APAC, EU, and NA regions, improving SLA compliance by 20%.• Drove OpenText partner onboarding for a manufacturing client, reducing average onboarding time by 30%.• Architected a Document Q&A System (RAG) using Python and Google GenAI to ingest and analyse multiple PDF and Excel files, enabling users to query unstructured data with 90%+ accuracy.• Developed Multimodal AI solutions leveraging Gemini Vision for Image-to-Text extraction (OCR automation) and Text-to-Image generation for dynamic content creation.• Built and deployed an interactive AI Chatbot capable of handling complex user prompts and maintaining context history, reducing Level 1 support queries.• Enhanced SAP IDoc monitoring and resolution, cutting transaction failure rates by 15%.• Supported management in identifying cross-sell/upsell opportunities, contributing to multi-million-dollar pipeline expansion.• Mentored junior consultants and supported EDI recruitment and training across TCS accounts.

Education

  • Shivaji University

    Bachelor's Degree, Computer Science & Engineering

Skills

  • Sdlc
  • Edifact
  • Management
  • Edi
  • Requirements Analysis
  • Sql
  • Sterling Integrator
  • Idoc
  • Sftp
  • Business Analysis
  • Sap Idoc
  • X12
  • Integration
  • Supply Chain Management
  • Gentran 6.1
  • Testing
  • Logistics
  • Ftps
  • Operating Systems
  • Cxml
  • Xcbl
  • Axway Cyclone
  • Analysis
  • Consulting
  • As2
  • Smtp
  • C
  • E-Commerce
  • Xml
  • Problem Solving
  • Eai
  • Operations Management
  • Edi Mapping
  • Electronic Data Interchange (Edi)
  • Wtt
  • Gentran Server 5.2
  • Software Development Life Cycle (Sdlc)
  • B2b
  • Business Process

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Dipayan Samanta — Consultant at Tata Consultancy Services in Bengaluru, KA, IN | Unifers