Lisa Dipaolo

About Lisa Dipaolo

Proven senior level professional and people manager with over 25 years of experience in managing programs and projects, reducing operating costs, increasing profitability, and improving process efficiencies for enterprises of all sizes. Effectively produce sustainable results within global organizations using strong leadership and critical thinking skills to deliver multiple large-scale initiatives with proven business value. Bringing forth a motivated attitude and the ability to establish strong and productive relationships with others within the organization and externally.

Experience

1. Chubb Life AVP, IT Business Liaison

   Chubb

   Oct 2018 — Present · Jersey City, NJ, US

   Partner with Sr leadership and key stakeholders to define opportunities, identify and prioritize projects based on criteria. Key contact that interfaces and coordinates with global and regional teams to support global initiatives and standards. • Manage internal audits and implement processes for Life organization to improve compliance processes to ensure favorable audit results• Key contributor to the development, training, and adoption of tools in support of accurate inventory, effective budget management, project management, and best practices and processes• Responsible for delivery of required business IT application capabilities in the Life Home Office and liaise with the LATAM IT and business teams• Coordinate with other senior IT leaders, IT Services and Enterprise Architecture to understand and address Life and corporate objectives in an effective and efficient manner• Manage the creation of Life IT monthly reporting and distribution within Life and global reporting team, providing insight into financials, key accomplishments, outages, vulnerabilities, audits, project status, etc.• Life business continuity partner for COVID return to office, recently assumed role of Life’s business continuity director for the global business continuity planning effort

Education

• New Jersey Institute of Technology

  Web Master Certification, Web Design

  2000 — 2002

• Nutley High School

  High School Diploma

  1985 — 1988

Skills

• Project Planning
• Telecommunications
• System Deployment
• Itil
• Call Centers
• Video Conferencing
• Incident Management
• Business Process
• Process Improvement
• Outsourcing
• E-Commerce
• IT Service Management
• Cross-Functional Team Leadership
• 2012 Pmp Boot Camp
• Software Documentation
• Sdlc
• IT Management
• Business Process Improvement
• Service Management
• Project Delivery
• Procurement
• Vendor Management
• Business Analysis
• Management
• Team Building
• Budgets
• Program Management
• Business Intelligence
• IT Operations
• Information Technology
• Pmo
• Leadership
• Integration
• Project Portfolio Management
• Strategic Planning
• Fundamentals
• Project Management
• 2005 - Itil Certifications
• Team Leadership
• Pmi