Dipankar Roy

About Dipankar Roy

Dipankar is a business leader with 20+ years of experience driving revenue growth, scaling distribution, and building high-performing teams across banking and financial services.In my previous role as Regional Head – Merchant Acquiring at ICICI Bank, I led business across West Bengal & Sikkim, managing a network of 250+ branches, 7 zones, with 260+ Team size. I was responsible for driving merchant acquisition, increasing transactional throughput, and delivering consistent revenue growth across the region. My core expertise lies in building and scaling business across payments and lending ecosystems, driving cross-sell opportunities, and strengthening client relationships—especially within high-value and Ultra HNI segments. I bring a strong understanding of market dynamics, regulatory frameworks, and customer behavior, enabling sustainable growth and profitability. What I Bring on the table:• Scaling merchant acquiring & digital payments ecosystems• Driving revenue through cross-sell (Loans, OD, Cards)• Leading large, multi-layered sales teams• Strategic market expansion & regional P&L ownership• Strong stakeholder management across branches, HNI clients & partners• Client Relationship Management (HNI/UHNI)I have a proven track record of leading high-performing teams, optimizing regional business performance, and executing data-driven sales strategies. My approach blends leadership, operational discipline, and a strong focus on outcomes.Having recently completed a PG Certification in Financial Technologies from IIM Nagpur, I am keen to leverage my experience in banking and transition deeper into the fintech ecosystem—particularly in roles focused on payments, partnerships, and growth.Currently, at Bajaj Finserv, I am leading personal loan growth for a Tier-1 region, managing a team of 45+ members while driving cross-sell and collections efficiency.I am always open to meaningful conversations, collaborations, and opportunities in fintech, payments, and banking alliances. Feel free to connect or reach out.

Experience

1. Regional Sales Manager

   Bajaj Finserv

   Aug 2025 — Present · Kolkata, IN

   Managing pre-approved customer base and driving loan disbursals• Leading a team of 45 members (2 Area Heads + 10 Managers)• Driving cross-sell of business loans and improving collections efficiency

Education

• Municipal College Rourkela, Orissa

  12th, Commerce

  1996 — 1998

• Indian Institute of Management Nagpur

  Specialization in Fintech, Fintech

• Indian Institute of Planning and Management

  MBA, Marketing/Finance

  2003 — 2005

• Maharaja Sirischandra College, Calcutta

  B.Com

  1998 — 2001

• South Eastern Railway English Medium school

  Secondary, English, Science, Economics

  1986 — 1996

Skills

• Key Account Management
• Recruiting
• Market Research
• Negotiation
• Marketing Management
• Sales Management
• Strategy
• New Business Development
• Team Building
• Marketing
• Strategic Planning
• Business Analysis
• Business Development
• Business Planning
• Relationship Management
• Competitive Analysis
• Insurance
• Banking
• Team Management
• Lead Generation
• Brand Management
• Business Strategy
• Marketing Strategy
• Marketing Communications
• Sales
• Crm