Dipankar Debnath
✈️ Customer Service & Ramp Operations | Aircraft Ground & Turnaround Coordinator | Lufthansa Handling | (Bird Group)
- Role
- Senior Associate Guest Service Officer at Air India Express
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Dipankar Debnath
I’m an aviation professional with over 2 years of experience at Delhi Airport, working…
Experience
Senior Associate Guest Service Officer
Feb 2026 — Present · New Delhi, IN
Responsible for delivering seamless passenger experience and ensuring efficient airport operations in compliance with DGCA and company SOPs.Key responsibilities include:• Handling check-in, boarding, and arrival procedures• Ensuring safety, security, and regulatory compliance• Managing passenger queries, disruptions, and special service requests• Coordinating with ground handling, load control, and operations team• Maintaining OTP and service excellence standardsCommitted to operational efficiency, customer satisfaction, and on-time performance.
Education
Delhi University
Bachelor of Science - BS
2020 — 2023
Kendriya vidyalaya
Higher Secondary
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