Dipakkumar Shahu
IT Support Engineer @Patra Corporation
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WORK HISTORY
IT Support Engineer @Patra Corporation
Raipur, IN
Successfully provided assistance to over 600 customers in resolving their technical issues.Developed and maintained detailed documentation of all customer interactions and technical support provided.Demonstrated expertise in troubleshooting hardware and software related problems. Utilized IT ticketing systems to track, prioritize and manage customer requests.Assisted in the development and implementation of technical support policies and procedures.Collaborated with other departments to ensure customer satisfaction.
EDUCATION
Rashtrasant Tukadoji Maharaj Nagpur University, Nagpur
B.COM COMPUTER APPLICATIONS
Jetking Nagpur Learning center
JCHNE + Cloud
ABOUT DIPAKKUMAR SHAHU
Technology-driven IT Support Specialist integrates technical acumen with problem-solving…
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