Dipak B.

About Dipak B.

Results-driven technology leader known for delivering complex, business-critical outcomes through clear ownership, disciplined execution, and customer focus. 12 years of experience leading enterprise infrastructure, Linux platforms, and datacenter operations across global managed and professional services environments. Strong business and operational acumen to drive data center operations, carve-outs, migrations, and SAP printing landscapes (ECC, GTS, ECS/TMS) across APAC and Europe. Trusted advisor to senior stakeholders, leading multicultural teams with end-to-end accountability. Quick to adapt and continuously evolve, leveraging AI-enabled delivery to improve efficiency, resilience, and long-term business value.

Experience

1. Project Lead

   Persistent Systems

   Oct 2023 — Present · Pune, IN

   At Persistent Systems, I work as a Project Lead, responsible for directing a 10-member team in delivering reliable Linux & NOC operations, including data center migrations and crisis management, such as restoring operations after a ransomware attack. I oversee change and incident management, ensuring 100% SLA compliance, and drive process improvements, boosting service delivery efficiency by 20% and team productivity by 2x. My role focuses on cross-national and cross-functional project teams collaboration, leadership, and delivering impactful results.

Education

• Tilak Maharashtra Vidyapeeth, Pune

  BCA, Computer Applications

  2007 — 2010

• Savitribai Phule Pune University

  MCA, Computer Applications

  2010 — 2013