Dipak Basak
Project & Service Engineer at Gandhi Automations Pvt Ltd | Entrance Automations | Aircraft Ground Supporting Equipments
- Role
- Project & Service Engineer at Gandhi Automations Pvt Ltd
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Dipak Basak
I am a highly dedicated and reliable Electrical Project & Service Engineer with extensive…
Experience
Project & Service Engineer
Jul 2022 — Present · Kolkata, IN
Installation Expertise: Responsible for the installation of motorized doors, gates, shutters, dock levelers, and other automation systems, ensuring precise and efficient execution.Client Coordination: Collaborate with clients to assess and prepare installation sites, ensuring all prerequisites are met.Resource Management: Organize and allocate resources such as manpower, tools, and equipment to streamline installation processes.Project Planning: Develop and implement detailed project schedules in coordination with clients to meet deadlines.Service & Maintenance: Address customer complaints, perform repairs, and oversee overhauling of systems. Execute AMC (Annual Maintenance Contracts) and preventive maintenance to ensure equipment longevity.Team Leadership: Manage and lead a team of engineers and technicians, providing guidance to achieve operational excellence.Timely Project Handover: Ensure projects are completed as per schedule, hand them over to clients, and secure acknowledgment from the client for timely reporting to the Head Office.Reporting & Documentation: Maintain accurate and timely submission of reports to the Head Office, detailing project progress, issues resolved, and client feedback.This role demands strong project management, technical expertise, and a commitment to delivering superior client service.
Education
Maulana Abul Kalam Azad University of Technology, West Bengal (MAKAUT, WB)
Bachelor of Technology - BTech
Ram Nagar Milon Bagan Siksha Niketan
12th
Ramnagar Milon Bagan Siksha Niketan
10th
Murshidabad Institute of Technology
Diploma
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