Dionne Washington
Business Practice Manager @Greenlake Family Dentistry
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WORK HISTORY
Business Practice Manager @Greenlake Family Dentistry
Dental Office ManagerOversee daily operations of the dental office, ensuring smooth workflow for providers, staff, and patients.Manage patient scheduling, treatment coordination, and front desk operations to maximize efficiency.Supervise and support dental team members, including training, scheduling, and performance feedback.Handle insurance verification, billing, and patient accounts to ensure accurate and timely processing.Maintain compliance with OSHA, HIPAA, and dental practice standards.Implement and monitor office policies, procedures, and systems to improve patient experience and staff productivity.Manage supply inventory and vendor relations to control costs and maintain proper stock levels.Serve as the primary point of contact for patient concerns, ensuring high-quality service and satisfaction.Support practice growth through community engagement, marketing efforts, and patient retention strategies.
EDUCATION
Grand Canyon University
Master of Business Administration - MBA, Business Administration and Management, General
Grand Canyon University
BS Applied Management, Business Administration and Management, General
ABOUT DIONNE WASHINGTON
I’m a dynamic leader with 10+ years of experience in nonprofit management, business…
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