Dionne Harris-Houston
Director Customer Operations @The Coca-Cola Company
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WORK HISTORY
Director Customer Operations @The Coca-Cola Company
Atlanta, GA, US
Drive end‑to‑end customer operations strategy across key retail channels, enabling commercial growth, operational excellence, and enterprise‑wide alignment.
EDUCATION
Wharton Online
Strategic Management
Clark Atlanta University
Bachelor of Arts - BA
ABOUT DIONNE HARRIS-HOUSTON
I lead operational strategies at the intersection of growth, execution, and experience, balancing business priorities with customer and user needs to create outcomes that drive long-term success.Across operations, digital, and customer experience roles, I’ve led end-to-end transformations in startup, private equity, and large enterprise environments, delivering double-digit growth and launching first-of-its-kind service models that expanded revenue and customer value.I’m a people-first leader grounded in the belief that strategy matters most when it translates into aligned, measurable, and human outcomes. I’m also deeply committed to mentorship and community impact.
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