Diogenes Alejandro Bernal
CarMax Sales Consultant
- Role
- Sales Consultant at CarMax
- Location
- Oxnard, CA, US
- LinkedIn followers
- 500 followers
About Diogenes Alejandro Bernal
Dedicated and results-driven professional with a proven track record in the Service…
Experience
Sales Consultant
Mar 2024 — Present · Oxnard, CA, US
Drive customer engagement and satisfaction by delivering the iconic CarMax Experience.Utilize interpersonal skills and discovery techniques to respond to unique customer needs, fostering long-term retention and trust. Guide customers through the full sales process—from vehicle selection and financing to appraisals, delivery, and post-sale support.Demonstrate strong product knowledge across domestic and international automotive brands, with a clear understanding of their positioning in the U.S. market.Collaborate effectively with multiple departments—including the business office, service, mechanical, and inventory teams—to ensure seamless operations and a high level of customer satisfaction.Maintained a consistent customer experience score of 93% throughout tenure.
Education
Western Sydney University
Study Abroad Exchange Program, International Business
Saint Bonaventure High School
High School Diploma
2015 — 2019
California State University Channel Islands
Bachelor's degree, Business Administration and Management, General
2019 — 2023
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