Dio Elikem T. Tay
Sales Operations Manager @Medtronic
Signup · Get unlimited contacts
WORK HISTORY
Sales Operations Manager @Medtronic
CA
Managing a 6 member Sales Operations Team to provide operational, Analytical and Administrative support for Regional Business Directors, Sales Directors, Regional Sales Manager and Territory Managers of the Cardiovascular, Medical Surgical and Neuroscience Divisions and collaborated with other functions for Process Improvements initiatives.In 6 months, led the Team to overachieve 4 out of 5 of the sales Operations’ KPIs Contributed to reducing open and back orders by over 30% vs. 5% targetHelped mitigate supply disruptions for buying groups such as Medbuy in Ontario, CHUM Hospital in Quebec and Alberta Health Services…Created a safe, conducive and motivating environment to spur on the Team’s performanceContributed to meeting Health Canada consignment safety target for over 11 months vs 6 months target, and surpassing inventory optimization targets by 10%
EDUCATION
University of Leicester
Master of Business Administration - MBA, International Business
Lycee Lome Port
High School, Baccalaureat A4
University of Ghana
BA, French, Linguistics, Spanish - first Class Hons.
University of Ghana
Bachelor's degree, French, Spanish, Linguistics
University of Leicester
Master of Business Administration (MBA), International Marketing and Finance
Seneca College, Toronto, Canada
Postgraduate Degree, Business Analytics
ABOUT DIO ELIKEM T. TAY
Over 10 years of combined experience in Regional Sales, Sales Operations, and Analytics. Proven management expertise in driving topline growth and operational excellence at top-tier global organizations, including Medtronic, Abbott, Becton Dickinson (BD), Nestlé, and Royal Philips.Consistent Growth:Delivered 5-10%+ CAGR by leveraging consultative selling, strategic management, and business analytics expertise—or successfully built businesses from the ground up in new markets. Key Achievements:Medtronic: led a Team of 6 to surpass 4 out of 5 Sales Operations KPIs, contributing $7M+ to reduce topline variance in 6 months by leveraging sales expertise and insight from data analytics.Abbott: surpassed the annual budget by 46%, managing one direct report and 7 distributors across 4 countries, while increasing cross- and upselling by 30%.Nestlé: turned around a -15% sales outlook to 0.5% growth within 6 months by accelerating sales conversion across 6 regions English and French-speaking, optimizing the RTM and Sales force effectiveness strategies and supervising 1 direct report and 15 indirect reports.BD: led a team of 5 to achieve 50% revenue growth within 16 months, leveraging commercial excellence and exemplary cross-functional collaboration with global and local functions.Award-Winning Leadership:o 2021: University of Leicester’s Centenary Alumni Award (Ghana) for impactful contributions to healthcare.o 2017: Named Overall Best Sales Manager for EMEA at BD for exceptional distributor management, cross-functional collaboration, and delivering 50% revenue growth within 16 months. What Drives Me:I am passionate about using my globally diverse experience, strategic management, Business analytics and bilingual (English & French) skills to enable businesses to positively impact lives. Skills & Competences Regional Sales & Sales Operations Management Strategies (Route to Market & Sales force Effectiveness) ǀ Consultative or Solutions Selling ǀ Business Dev. ǀ Sell In, Sell Out activations I Marketing Mgt. I Business Development I Project Man. Finance: P&L ǀ Market Research ǀ Presentation (Advanced PPT) ǀ Fully Bilingual: English & French I ǀ Business Analytics: Excel, I Power Bi ǀ CRM: SAP, SFDC
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.