Dinuka Sachith

Data Center Engineer @Custodian Data Centres | Data Centre & Network Providers

Dartford, GB

As a dedicated Data Centre Engineer, I specialize in maintaining and supporting critical infrastructure to ensure seamless operations and 100% uptime. With hands-on expertise in monitoring and responding to alerts across network, power, and environmental systems, I play a key role as a first responder to mitigate risks and execute emergency procedures when needed.My skill set includes:Infrastructure Monitoring: Proactively overseeing network, power, and cooling systems to detect and resolve issues before they escalate.Support & Maintenance: Providing exceptional service and operational support for data center systems and infrastructure, both remotely and on-site.Customer Service: Delivering technical assistance by phone, email, and in person to ensure client satisfaction.Device Configuration: Setting up and configuring systems and devices based on business and operational requirements.Cable Management: Installing, testing, and removing networking cables to ensure optimal connectivity.Troubleshooting Expertise: Performing fault analysis and resolving network infrastructure issues promptly.Operational Excellence: Handling NOC operations such as customer setups, remote hands, rack setups, DDoS mitigation, CCTV monitoring, and security processes.I am passionate about maintaining high operational standards and contributing to the reliability of mission-critical systems. My commitment to thorough documentation and adherence to procedures ensures a robust and secure environment.

University of the West of England

Master's degree

City & Guilds of London Art School

Full Technological Diploma

University of Wolverhampton

Bachelor of Science - BS