Dinesh R.

About Dinesh R.

Technical Program Manager with experience in AWS, Azure, O365, Technical account management, Scrum, Vulnerability remediation, Data center management, Technology consulting, Cloud computing, IT Support, and Service Onboarding projects. Worked on AWS services, Microsoft Exchange and Active Directory, Windows server build and Management and Network troubleshooting. Demonstrated ability on supporting customers via technical ticketing platform and propose/drive projects for improving security or reliability for customer’s environment. Collaborate with cross-functional teams, customer internal IT teams or clients with no technical or IT experience to gather and support requirements. Anticipate to identify customer requirements, propose and own solutions, maintain customer trust and Improve Features.Core competencies include: Program Management | IT Infrastructure and Architecture | System Design

Experience

1. Senior Technical Program Manager

   Amazon

   Oct 2024 — Present · Seattle, WA, US

   Leading the email integration for an organization-wide integration including collaboration with multiple teams, communication to the leaders, setting up scope, and defining requirements.• Improving the domain onboarding process to support the upcoming changes and to reduce manual dependencies.• Enabled ITAR/GDR organizations to integrate with Amazon\'s email infrastructure and lead their migrations.

Education

• Bharathiar University

  Master of Science - MS

  2006 — 2008

• St.Mary's Higher Secondary School, Dindigul

  Higher Secondary Certification

  1996 — 2003