Dinesh Sharma
KeysightCare Global Services Leader
- Role
- Senior Manager - Keysightcare Services and Support at Keysight Technologies
- Location
- Colorado Springs, CO, US
- LinkedIn followers
- 500 followers
About Dinesh Sharma
High Energy, success oriented strategic leader, thrive under pressure situations and drive change management- Broad and Rich experience in leading and building large successful global teams focused on business outcome- Currently leading Application Engineering team for Americas region providing value added support services to Keysight customers- Transformed Keysight’s digital productivity journey - work from anywhere, digital collaboration and work smarter- Spearheaded IT service desk journey to become Digital Service desk, transitioning from Human First to Digital first and enhancing user experience- Managed Global Infrastructure portfolio consisting of Networks (WAN, LAN, Voice, Security) and Hybrid Computing (Cloud and On-Prem)- Astute Financial accountability and management in leading USD 45 M+ Spend (Capex and Opex).
Experience
Senior Manager - Keysightcare Services and Support
Jul 2021 — Present · Colorado Springs, CO, US
Leading Americas region technical support and services delivery organization; Mission is to provide world class tech support and consulting to enable customer success and aggressively grow annual recurring revenue. Transformational leadership and co-creating excellence by partnering with global teams.
Education
Management Development Institute, Gurgaon
Master of Business Administration (M.B.A.), Business Administration and Management, Information Management
Deenbandhu Chhotu Ram University of Science & Technology
Bachelor of Engineering - BE, Electrical, Electronics and Communications Engineering
Skills
- Sql
- Microsoft Word
- C
- Microsoft Office
- Microsoft Excel
- Research
- Customer Service
- Leadership
- C++
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