Dinesh Naniwadekar
Chief Manager | Automotive Professional | Aftersales Business Specialist | BEV & Mechatronics diagnostics expert
- Role
- Customer Service Team Lead at VINFAST
- Location
- Pune District, MH, IN
- LinkedIn followers
- 500 followers
About Dinesh Naniwadekar
A top-performing automotive executive with an overall experience of 23+ years, driving…
Experience
Customer Service Team Lead
Feb 2023 — Present · VN
Led the European & US market support in the global repair and consulting center (GRCC) to establish after-sales process, repair consulting, and market monitoring. • Instrumental in continuous product improvement and enhancement of customer product experiences. • Cross-functional coordination between Engineering, Quality Assurance, Customer Care, and regional market leaders. • Ensure field fix solutions and containment actions in the USA, Europe, Canada, and Vietnam markets.
Education
Indo-German Training Centre
Executive MBA
2017 — 2018
Mercedes Benz Training Academy
Mechatronics Expert Certification
2003 — 2004
Shivaji University
B Tech Mechanical Engineering
1997 — 2001
Board Of Technical Examination , Mumbai
Diploma Automobile Engineering
1993 — 1997
Volkswagen Regional Academy , Singapore
High Voltage BEV Expert
2020 — 2020
Skills
- Catia
- Customer Satisfaction
- Solidworks
- Gd&T
- Vehicle Dynamics
- Automotive
- Regional Managers
- Automobile
- Mechatronics
- Hev
- Negotiation
- Vehicles
- Powertrain
- Simulink
- Dealer Management
- Automotive Electronics
- Electronics
- Automotive Repair
- Automotive Engineering
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