Dinesh Murugan
Technical Analyst at TCS
- Role
- System Engineer at Tata Consultancy Services
- Location
- Coimbatore, TN, IN
- LinkedIn followers
- 500 followers
About Dinesh Murugan
Experienced Technical and Application Analyst Engineer with 4+ years of proven success in implementing and supporting enterprise-level applications and server infrastructures across Linux, Windows, and cloud environments (AWS, Azure). Skilled in handling end-to-end deployments, incident resolution (P1/P2), and performance optimization of middleware tools like Apache, Tomcat, and FTP. Delivered seamless support to a UK-based client with 24/7 coverage and tight SLA adherence. Hands-on expertise in virtualization (VMware, RHEV, KVM), system hardening, patching, and ITIL-based change management. Passionate about delivering high-impact solutions, maintaining business continuity, and collaborating across teams to resolve complex issues effectively.
Experience
System Engineer
Nov 2020 — Present · Kochi, IN
Implemented and supported enterprise applications and server infrastructure across hybrid environments – Linux (Red Hat, AIX, SUSE), Windows Server, and cloud (AWS EC2, Azure).Played a key role in end-to-end application deployments, including configuration, tuning, go-live support, and post-implementation monitoring.Installed and managed Apache, Tomcat, FTP, and other middleware components essential for business-critical operations.Delivered 24x7 production and application support, resolving Severity P1/P2 incidents and ensuring system uptime.Collaborated with DBA, networking, and infrastructure teams for full-stack troubleshooting and successful change implementations.Led server patching, system hardening, kernel tuning, and performance optimization across production, QA, and development environments.Supported hardware diagnostics and replacements, including HP iLO and IBM Blade Servers.Maintained virtualization platforms such as VMware, KVM, RHEV, and Hyper-V for application hosting and scaling.Managed change controls via ITSM tools (ServiceNow, Assyst), with a strong focus on ITIL-aligned operations and CAB participation.Oversaw access management (SUDO/user groups), filesystem recovery, and daily backup validation to ensure compliance and integrity.Built strong client relationships with UK-based stakeholders by consistently delivering SLA-compliant support and transparentCollaborated with UK-based clients on a large-scale project to manage and maintain servers, ensuring 99.9% uptime and immediate resolution of production issues.
Education
Sri Krishna Adithya College of Arts and Science
Bachelor's degree
2017 — 2020
Anna University, Chennai
Master of Business Administration - MBA
2023 — 2025
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