Dinesh Kumar Soni

Office Assistant Uat @Sarva Haryana Gramin Bank

Gurugram, IN

Testing the Finacle application available on the release of the new version by Infosys.• I coordinated and raised Bugs/issues encountered within the application to the regional IT office.• Co-ordinated the escalations of issues to the PNB IT team for tier 2 issues.• Tally Audit check reports and deliverables.• Document scanning and data entry• Executed customer transactions, including deposits, withdrawals, money orders, and checks.• Maintained balancing records with 100% accuracy on complaint resolution.• Prepared, sorted, and distributed clearing checks to appropriate branches