Dinesh Kumar
🔧Service Engineer | Skilled in Medical Device Installation, Technical Support & Customer Training | Delivering Excellence in Healthcare Solutions🪛
- Role
- Customer Support Engineer at Remidio
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Dinesh Kumar
I am a Customer Support Engineer with over 3.5+ years of experience in the medical…
Experience
Customer Support Engineer
Apr 2024 — Present · Bangalore, IN
Led field installations of Remidio’s medical devices, including fundus cameras, portable slit lamps, and portable auto refractors, ensuring accurate setup and optimal performance in healthcare settings.++Provided on-site service, troubleshooting and resolving technical issues to ensure minimal downtime and maintain customer training sessions for healthcare professionals, empowering them with the knowledge to effectively operate and maintain Remidio with internal teams to address customer concerns, providing tailored solutions and improvements based on detailed records of installations, services, and customer interactions, contributing to continuous product and support enhancements.
Education
ARASAN GANESAN POLYTECHNIC COLLEGE SIVAKASI
Diploma of Education
2019 — 2022
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