Dinesh Almeida

Product Head @HDFC Bank

Mumbai, MH, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2023 — Present

Product Head @HDFC Bank

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Mumbai, IN

Product Head- National Co-brand Program- Credit Cards

EDUCATION

N/A

SPJIMR SP Jain Institute of Management & Research

Executive MBA

N/A

Fr. Conceicao Rodrigues College Of Engineering

BE Production

N/A

St. Anne's High School, Orlem

SSC

SKILLS

Team ManagementBusiness DevelopmentVendor ManagementCrmProject ManagementBusiness AnalysisBusiness StrategyStrategyTelecommunicationsCustomer RelationsPeople ManagementBankingRelationship ManagementAlternate ChannelsCustomer ServiceOperations ManagementSales ManagementPre-SalesCustomer AcquisitionService DeliveryCustomer RetentionLoansMisManagementRetail BankingChannel PartnersProduct ManagementKey Account ManagementCross SellingCompetitive AnalysisMarketingNew Business DevelopmentProject PlanningAnalysisRisk ManagementPortfolio ManagementProgram ManagementSalesTeam LeadershipAccount Management

ABOUT DINESH ALMEIDA

Accomplished, senior marketing professional with nearly 19 years across Banking, Telecom along with Consulting sector.Experience in full life cycle Project Implementation/Roll outs & Product Development ensuring alignment with overall company strategyWorked extensively on customer experience management initiatives for leading organizationsby enabling Digital transformations program across consumer facing assets & buildingAutomation in various processes through technology interventionsFocused on achieving continuous, improved business performance; enabled significant growththrough strategic and creative leadership and successful implementation of various programs & initiatives.Recognized as Strike Force Winner (Top 100 Employees-PAN India) for performance in FY17-felicitated at Prague, the Czech RepublicProficiency in managing service delivery operations with key focus on identifying accounts,defining SLA’s and contracts; skilled in ensuring optimal utilization of capacities/ resourcesalong with handholding of business partners & key stakeholdersProven success in leading teams, driving organizational improvements & implementation ofbest practices; comfortable working in a multi-cultural environmentA skilled communicator with good presentation skills and abilities to forge businesspartnerships in domestic and international markets

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Dinesh Almeida — Product Head at HDFC Bank in Mumbai, MH, IN | Unifers