Dinah Zafar
Senior SaaS Sales Leader | Sales Coach | IT Advisor
- Role
- Director at Zendesk Strategic at Zendesk
- Location
- Irvine, CA, US
- LinkedIn followers
- 500 followers
About Dinah Zafar
Seasoned Enterprise Technology Sales Leader with over 20 years of experience driving growth and transformation at leading technology companies including IBM, CA Technologies, Akamai, Stripe, and Zendesk. Leadership style focuses on enabling teams through resource alignment, executive sponsorship, and rigorous discipline in forecasting and pipeline management. I lead complex, multi-stakeholder deal cycles from C-suite engagement through negotiation and ecosystem orchestration, always with a customer-first mindset grounded in empathy, transparency, and long-term partnership building.
Experience
Director at Zendesk Strategic
Dec 2021 — Present · Orange County, CA, US
Leads a high-performing team of 6 Senior Strategic Account Executives managing our largest revenue tier, partnering with Fortune 500 and publicly traded multinational organizations ($500M–$10B+ revenue). My team drives AI transformation and digital initiatives across complex global enterprises with employees, advising and collaborating with C-suite and VP-level leaders to accelerate revenue growth and strategic deal velocity.Passionate about building trusted executive relationships and empowering teams to exceed aggressive growth targets in fast-evolving enterprise technology landscapes.Accomplishments: 2022: Presidents Club2023: Presidents Club (AE/SC Leadership Excellence Award)2024: Presidents Club (Customer First Award)2025: Presidents Club
Education
Wright State University
Bachelors of Science, Marketing, Management
2004 — 2006
Skills
- Managed Services
- Cross-Functional Team Leadership
- Internet
- New Business Development
- Software as a Service (Saas)
- Business Development
- Sales
- Siebel
- Pre-Sales
- Saas
- Program Management
- Lotus Notes
- Management
- Strategy
- Leadership
- Salesforce.com
- Selling
- Solution Selling
- Business Networking
- Cloud Computing
- Outlook
- Data Center
- Internet Business Strategy
- Enterprise Software
- Sales Management
- Strategic Account Development
- Sales Operations
- Professional Services
- Customer Service
- Go-to-Market Strategy
- Strategic Business
- Crm Program Management
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