Dina Seska
Community Operations Analyst and Quality Auditor @Covalen
Dublin, IE
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jun 2017 — Present
Community Operations Analyst and Quality Auditor @Covalen
County Dublin, IE
Key Responsibilities: Review reported content within agreed turnaround times and standards of quality Enforce Terms of Use by carefully monitoring reports of abuse on the site Identify inefficiencies in workflows and suggest solutions Recognize trends and patterns and escalate issues outside the company policy to global team Quality Auditor for Latvian Team
SKILLS
Customer ServiceSv/Svl and CrComplaint ManagementComplaint InvestigationsCrmIT Skills: Microsoft Office: Word, Excel, Powerpoint, and Outlook, Sv/Svl and CrAnalytical SkillsReportingOffice AdministrationTrainingSocial Services
ABOUT DINA SESKA
I am a highly motivated and creative professional with over 5+ years of customer care…
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