Dina Sell

About Dina Sell

Award-winning and accomplished Branch Manager and Senior-Level Executive with formidable…

Experience

1. Assistant Vice President Branch Manager

   Security Title Agency, Inc

   Jan 2008 — Present

   Principle strategist and visionary in charge of overseeing, leading, and directing day-to-day operations for a leading title company that provides support for the closing or escrow process to real estate professionals, lenders, and builders. Manage all aspects of operational efficiency, goal setting, staff leadership, client relationships, inter-company communication, and project execution. Maintain the profitability of an assigned branch/area through careful assessment and evaluation of vital and informative reports. Leverage strong written communication and presentation to complete detailed profitability reports. Meticulous in managing operational expenses, ensuring accurate financial data interpretation and appropriate adjustments. Leverage strong subject matter expertise to provide leadership, coaching, mentorship, and supervision to a multifaceted staff of up to 10. Hire, train, and develop all bank escrow staff, including the receptionist, assistant escrow officer to senior officers, assistant managers, and co-manager to meet and exceed performance expectations. Manage client expectations by controlling the workflow and resolving escalated issues promptly and efficiently. Dedicated to improving staff efficiency and assisting personnel in addressing shortfalls through consistent feedback, training, and development opportunities. Employ successful business development strategies that involve aligning branch and business unit goals. Closely collaborate with the Senior Manager to provide input and develop strategic plans aimed at producing steady operations growth and development. Highly meticulous in developing and managing branch metrics and attaining reliable results for the branch through strategic policy changes. Improve profitability by developing new and repeat business through bankers, brokers, investors and agents. Build, sustain, and cultivate client base while managing existing relationships and mitigating business challenges.