Dina Redden

Sr. Manager, Support Account Services

Role
Sr Manager Support Account Services at ServiceNow
Location
San Diego, CA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Dina Redden

Experienced leader in Support Account Management with a proven track record in high technology and enterprise environments. Skilled in developing strategies, guiding teams to peak performance, and delivering exceptional customer support. Adept at leveraging AI, data analytics, and KPIs to refine processes and drive success. Strong collaborator across departments, comfortable with C-suite interactions, and passionate about mentoring employees. Expertise in sales operations, contractual negotiations, and proactive service delivery.Let\'s connect to drive success together.

Experience

  1. Sr Manager Support Account Services

    ServiceNow

    Jul 2023 — Present · San Diego, CA, US

Education

  • National University

    Master of Business Administration (MBA), Organizational Leadership

    2012 — 2014

  • California State University, Northridge

    Bachelor of Science (B.S.), Health/Health Care Administration/Management

    2006 — 2010

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