Dina Higa
Operations Leader ♦ Customer Success Focused ♦ Relationship Builder
- Role
- Assistant Director, Catering & Convention Services at Caesars Entertainment
- Location
- Las Vegas, NV, US
- LinkedIn followers
- 500 followers
About Dina Higa
High energy, versatile leader with over 15 years of experience in client facing roles…
Experience
Assistant Director, Catering & Convention Services
Jan 2020 — Present · Las Vegas, NV, US
Managed the pre-planning process for contracted events with groups ranging from to 7,500 guests with up to $3M in food & beverage spend. Selected from among 9 managers for pre-opening team for a brand new, state-of-the art conference center. Created new standard operating procedures for service guidelines, guest amenity program, and meeting software standardization. Collaborated with neighboring hotels to streamline guest experience ensuring a positive check-in, high quality food & beverage offerings and superior customer service.
Education
University of Nevada-Las Vegas
Bachelor of Science (B.S.)
Skills
- Event Management
- Meeting Planning
- Hospitality
- Banquet Operations
- Pre-Opening
- Catering
- Resorts
- Food & Beverage
- Hospitality Industry
- Hospitality Management
- Menu Development
- Hotel Management
- Banquets
- Hotels
- Revenue Analysis
- Micros
- Event Planning
- Convention Services
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