Dina Elh
Gap Year - Receptionist @Popinns - Hôtels, Résidences & Villages Vacances
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WORK HISTORY
Gap Year - Receptionist @Popinns - Hôtels, Résidences & Villages Vacances
Greeting clients in person and by phone• Handling check-in and check-out procedures• Assigning rooms and issuing keys/cards• Managing bookings (by phone, email, and website)• Processing payments and invoices• Providing tourist and practical information• Handling complaints and guest requests• Communicating with other departments (housekeeping, maintenance, management)• Updating client records and hotel software• Checking availability and optimizing room occupancy• Closing cash and daily reporting
EDUCATION
Collège Choiseul
Diplôme national du brevet des collèges
IAE de Poitiers
BSc in Economics and Management
Lycée Sainte-Marguerite
Higher National Diploma International Trade
Lycée Léonard de Vinci Amboise
Baccalaureate in Management Sciences and Technologies, Marketing, Law, Economics and Management
ABOUT DINA ELH
I completed a Higher National Diploma in International Trade at Ste Marguerite School, Chambray-lès-Tours, France (2022–2024). After taking a gap year to gain work experience, I will be resuming my studies in October 2025, undertaking the final year of a Bachelor’s degree in Economics and Management (Management pathway) at IAE Poitiers. I am currently seeking new professional opportunities to apply and further develop my skills in all areas.
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