Dimple N.

Software Developer Technical Recruiter IT Support Engineer @Fortray Global Service Limited

London, GB

Software Development• Developed and maintained internal tools using Python, Django, JavaScript, and MySQL to automate IT training and recruitment workflows.• Designed responsive dashboards for students and admins with secure login, access control, and performance-optimized features.• Integrated RESTful APIs for job listing automation and bulk email notifications.• Participated in Agile sprints, handling feature development, bug fixes, and testing. Technical Recruitment• Managed the full recruitment lifecycle for IT roles (software, cybersecurity, infrastructure).• Conducted technical interviews, resume screening, and role fit assessments.• Designed and led preparatory training programs on interview readiness, resume building, and assessments.• Collaborated with academic partners and hiring managers to align candidate skills with market demands. IT Support• Delivered technical support to over students; managed accounts, scheduling, CRM access, and troubleshooting.• Led a team of support professionals and introduced automation tools to improve ticket handling and response efficiency.• Oversaw system administration, lab access, and user training to ensure seamless tech operations.