Dimple Chadha

Sr Destination Manager Americas (Wholesale Voice Business) @電訊盈科有限公司

Atlanta, GA, US

In my role as a Sr. Destination Manager, I assume the pivotal role of driving post-sales bilateral agreements and providing essential sales support to align with business goals. I have been instrumental in steering the wholesale voice business in the Americas, focusing on strategic growth and gross margin expansion. A significant aspect of my responsibilities involves overseeing business planning and operational support, ensuring informed decision-making and improved efficiency. I actively engage in market intelligence, carrier negotiations, and competitor analysis to refine pricing strategies and enhance service quality. My role demands 24/7 support to sales and functional teams, developing robust customer success strategies, and nurturing strong client relationships to maximize satisfaction and retention.