Dimpi Biswas Paul
Team Lead - Capgemini || Ex - Genpact || IGNOU || CU
- Role
- Team Lead at Capgemini
- Location
- Kolkata, IN
- LinkedIn followers
- 500 followers
About Dimpi Biswas Paul
Leading a team of ~15 people with specialization in PTP domain and Finance Operations- Handling UK based client for multinational utility company- Dealt with APAC clients for a long time- Specialized in Procurement management and Invoice processing- Good at people management and address their concern- Performing month end activities and review of month end reports- Preparation of KPI, SLA, TAT reports of Invoice Processing team- Transitioned in various SAP platforms with completion and success- Also have knowledge of procurement- Handling client escalation and preparation of root cause analysis for the errors encountered- Providing lean ideas for the team to eliminate adhoc work and make operation work smooth- Learning new skill with celonis and alteryx- Being trained in FICO - Beginner and Intermediate level.
Experience
Team Lead
Apr 2022 — Present · Kolkata, IN
Education
University of Calcutta
Bachelor of Commerce - BCom
2009 — 2012
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