Dimitri Lungo

Global Retail Training Senior Lead @On

Berlin, DE

Set up and lead School of Retail: On\'s Retail Training department- Create the strategy, structure and operating model for Retail Training, reporting to the Global Retail Senior Director- Recruit, lead and develop a team of Regional Retail Training resources who oversee training deployment in AMER, EMEA and APAC- Create and manage global retail training programs on People, Product, Store & OPS and Community- Create and deploy On\'s selling ceremony and Customer Experience framework (CLOUD CX) to positively impact qualitative and quantitative KPIs- Support On retail scaling-up through powerful new store opening training processes, for directly owned (flagships, chapters and outlets) and franchise partners- Scout and implement a digital learning solution to improve tracking, content quality, engagement and reach - Liaise with key retail partners to implement special projects, part of several task forces to represent retail L&D needs to the wider organisation- Educate On\'s teams on retail needs. Support the creation of the Retail immersion program aimed at On\'s extended leadership team (ELT)

National Chengchi University

Year Abroad Placement

University of Leeds

BA