Dimitri der Megreditchian

Operations & Project Manager @Kronos 360

Paris, FR

Led the company’s shift from online-only to full omnichannel retail, overseeing operations, sales performance, and digital infrastructure. Acted as the strategic right hand to the CEO, driving growth across all commercial and teams:• Increased overall company margin from 8% to 13–14% by redesigning pricing logic and sales workflows. Helped establish a sustainable commercial model across physical and online channels.• Built and rolled out a custom CRM to track clients, purchases, inventory, and revenue lifecycle. Improved sales visibility, enabled follow-ups, and boosted conversion through structured data.• Designed sales dashboards and real-time KPIs to support accountability and competition. Empowered the sales team with clear targets, daily metrics, and performance monitoring tools.• Transformed the internal watchmaking team from a cost center to a profit-generating unit. Developed pricing, process, and reporting tools to track margin contribution per service.• Managed dev and marketing teams under tight budgets, with aggressive timelines. Delivered tools and campaigns that directly supported revenue growth and client engagement.

Regent's University London

Global Management (Enterprise & Innovation) , Business