Dima Mutran
Manager and Owner @Poke Monster
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WORK HISTORY
Manager and Owner @Poke Monster
Châteauguay, QC, CA
Successfully launched Poke Monster in January 2025, establishing a strong market presence. • Maintained a high Google review rating (4.7) through exceptional customer service and satisfaction. • Enforced cleanliness and food safety standards in compliance with MAPAQ regulations. • Managed inventory and stock control to minimize waste and ensure product availability.
EDUCATION
HEC Montréal
Master of Science - MS, Marketing
McGill University
Bachelor of Science (B.S.), Nutrition Sciences, Minor in Psychology
SKILLS
ABOUT DIMA MUTRAN
As the Manager and Owner of Poke Monster since January 2025, I focus on delivering exceptional customer service while maintaining high standards of cleanliness and food safety in compliance with MAPAQ regulations. My role includes overseeing inventory management and stock control to reduce waste and ensure consistent product availability, which has contributed to our strong market presence and a high customer satisfaction rating of 4.7 on Google. With over two years of experience as the Founder and CEO of Mieux Ensemble, I successfully led a CPG food startup specializing in healthy Italian biscuits. By spearheading product development, brand positioning, and demand generation strategies, I achieved consistent profitability and a robust market presence. These experiences reflect my expertise in business processes and digital strategy, which I leverage to build compelling customer experiences and drive operational success.
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