Dilshad Kothawala

Senior Program Manager @Amazon

ON, CA

Owned and executed complex projects and programs working across Product categories involving global stakeholders• Defined program plans, dependencies, blockers and worked closely with stakeholders to identify effort-impact prioritization and trade-off decisions.• Developed and maintained advanced Jira reports for sprint tracking, release planning, team capacity, cycle time, and throughput metrics.• Built and presented executive-level flash reports and presented Monthly and Quarterly Business Reviews.• Led the goal language alignment discussions with key stakeholders and leadership• Drove structured program mechanisms to consistently achieve customer value and cost savings for Amazon\'s ~1.3MM customers across 50+ countries in 10+ languages.• Led cross functional teams including software developers, UX, QA, Marketing and Legal.• Controlled multiple time sensitive projects simultaneously for successful delivery.• Coordinated with Software developers to create custom applications and integrations• Responsible for building, optimizing, and evolving the Program function to create a single source of truth for release roadmaps, project requirements and approvals. Tools used: JIRA, Asana, Trello, Quicksight• Single threaded leader for implementation of inhouse systems including multiple complex system integrations and automation. • Led client workshops to determine user journeys and friction points• Brainstormed with peers and stakeholders for design augmentation and product feature enhancements. Ran backlog governance sessions.

Welingkar Institute of Management

MBA

Columbia Business School

Digital Strategies for Business

Gujarat University

M.Sc (IT), IT