Dilraj Singh
Customer Success Manager, Upmarket @Yotpo
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WORK HISTORY
Customer Success Manager, Upmarket @Yotpo
Toronto, ON, CA
EDUCATION
University of Guelph
Bachelor of Engineering - BE , Environmental Engineering
ABOUT DILRAJ SINGH
As a results-driven marketing and product professional, I’m passionate about crafting strategies that drive growth and elevate customer experiences. With 4 years of experience working with top brands like Apple, Samsung, and Google, I’ve delivered impactful campaigns that not only generate revenue but also build lasting customer loyalty for both Bell Canada & Virgin Plus. As a Marketing Specialist, I’ve successfully led end-to-end marketing campaigns that engage millions of customers, consistently exceeding performance targets and staying ahead of market trends. My collaborative and data-driven approach has helped design advanced targeting models, optimize processes, and improve customer retention, all while maximizing ROI. On the product side, I’ve launched innovative technologies, from connected car applications to wearable devices, always with a customer-first mindset. By leveraging research-driven strategies, I’ve enhanced user experiences and unlocked millions in potential revenue. I thrive in fast-paced environments where cross-functional collaboration is key to solving complex challenges and delivering high-value solutions. Whether it’s reducing churn, improving forecasting, or crafting seamless customer journeys, my focus is always on creating measurable, meaningful outcomes. Let’s connect to explore how we can create value together!
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