Dilpreet Singh Bhatia
NOC Service Delivery Service Assurance Telecom Operations Project & Product Management Broadband Wi-Fi ICT
- Role
- Operation Planning at Jio
- Location
- Faridabad, HR, IN
- LinkedIn followers
- 500 followers
About Dilpreet Singh Bhatia
A goal-oriented professional PRINCE II Practitioner with over 21 years of rich…
Experience
Operation Planning
Feb 2023 — Present · Navi Mumbai, IN
Complete Responsibility of Operational Policies and Procedures for Pan India NetworkDriving Customer and Network Uptime - Service Assurance, Service Delivery & SLA ManagementResponsible for all Technical designs, decisions, interactions, evaluations, implementation, deliveries and maintenanceBug fixes and feature enhancement on available process and toolsManaging the entire gamut of Network Service Delivery & Operations Lifecycle; establishing & implementing ‘best practice’ processes to ensure effectiveness resulting in improved Network and Customer KPIsMentoring Team as per Project/Business needs on New requirements, Technical tools, Operational Processes & ProceduresDesign and implement strategy for expanding operational support services and network in line with Business forecastPerformed Business Continuity/ Disaster Recovery planning following industry best-practices, which lead to increase in critical monitoring systems outage preparednessPrepare Network resiliency plan based on RCA of common frequent outagesProgress & KPI monitoring - Daily, Weekly and Monthly
Education
Seth Jai Prakash Polytechnic
Three Year Polytechnic Diploma, Information Technology
1999 — 2002
Sikkim Manipal Institute of Technology - SMU
Master of Business Administration (MBA), Project Management
2010 — 2013
Skills
- Resource Management
- Itil Certified
- Atm Networks
- Vendor Management
- Pre-Sales
- Operating Systems
- Project Management
- Juniper
- Broadband
- Switches
- Tcp/Ip
- Troubleshooting
- Managed Services
- Team Building
- Management
- Integration
- Cisco Routers
- Wifi
- Gsm
- Training
- Testing
- Ip
- Business Development
- Networking
- Ccna
- Service Delivery
- Ospf
- Project Delivery
- Performance Management
- Itil
- Team Leadership
- Project Planning
- Mpls
- Network Design
- Teamwork
- Team Management
- Project Coordination
- Data Center
- Dsl
- Microsoft Office
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