Dillani Gunanithy

Customer Service Assistant @Lidl GB

Barking, GB

Manage accurate cash handling, ensuring smooth transactions and minimizing discrepancies• Guide team in maintaining store standards, enhancing consistency, and product quality• Implement strategies to reduce product loss, achieving measurable results in inventory control• Resolve customer issues efficiently, boosting satisfaction and fostering loyalty• Analyse feedback to improve service, driving continuous improvement in customer experience• Develop and implement creative loss prevention strategies, significantly reducing product shrinkage and improving store profitability

LANGDON SCHOOL

High School

St Angelas & St Bonaventures Sixthform

SIXTHFORM

Newham College of Further Education

NVQ FUNCTIONAL SKILLS

St Angelas & St Bonaventures Sixthform Centre

SIXTH FORM

London South Bank University

Bachelor's degree