Dilmohan Singh
Regional Head @Tata Consultancy Services
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WORK HISTORY
Regional Head @Tata Consultancy Services
GB
EDUCATION
Henley Business School
Executive MBA
SKILLS
ABOUT DILMOHAN SINGH
Over 25 years of experience in IT Infrastructure Services and Cloud working for Tata Consultancy Services (TCS)Role - Provide thought leadership and contribute to Customer Engagement strategy- Manage overall P&L for the unit- Manage the customer experience- Manage the contracted services as well as client’s requirements for value adds - ability to understand the client\'s broader business context, problems, initiatives - Manage third party contracts and servicing entities to ensure seamless delivery to the client- Identify additional opportunities for account growth- People management and governance for global teams.Scope :Managing end to end IT Infrastructure services including IT Helpdesk, End User Computing, Network Management, Datacenter Hosting & Operations, Database Management, Storage Management & Server Management, Enterprise Monitoring and Reporting, SMO (Service Management Office), NOC Network Operations Centre), SOC (Information Security Operation Centre), Private / Public Cloud, ITIL
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