Dillon Moulder
Director of Customer Success @Carveco
Birmingham, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Apr 2019 — Present
Director of Customer Success @Carveco
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Kenilworth, GB
EDUCATION
1992 — 1995
Lancaster University
Bachelor of Arts (B.A.), English
SKILLS
Agile MethodologiesCustomer RetentionMusic JournalismSalesforce.comCad/CamEnd-of-Life CareOnline JournalismCommunity OutreachCommunity DevelopmentLumaScreencastingTechnical WritingWeb Content WritingHtmlCustomer EngagementBeta ManagementTestingSprint PlanningUser Acceptance TestingArtcamForum PostingsCustomer SupportUser ExperienceSalesforce.com AdministrationCustomer Relationship Management (Crm)Software DocumentationTechnical SupportDigital JournalismArticle WritingQuality AssuranceCustomer-Focused ServiceTest PlanningTechnical DocumentationProgram ManagementKcsAutodesk SoftwareSoftware DevelopmentSprintsScrum
ABOUT DILLON MOULDER
An award-winning Customer Advocate with a demonstrated history of customer empathy and improving customer experience working in the computer software industry. Skilled in User Experience, Quality Assurance, Customer Support, Technical Support, Community Management, Scrum and Forum Postings. A strong customer-focused quality assurance professional with a Bachelor of Arts (B.A.) focused in English and Social Ethics from Lancaster University.
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