Dillon Harris
Fourth year B.S. Mechanical Engineering student at North Carolina State University | Merck Digital Manufacturing Operations Intern\'25 |
- Role
- Members Service Entrance at Nc State Parks, Recreation & Tourism Management
- Location
- Wilson, NC, US
- LinkedIn followers
- 500 followers
About Dillon Harris
Hi there! I am a rising Senior at NC State University studying Mechanical Engineering. I…
Experience
Members Service Entrance
Nc State Parks, Recreation & Tourism Management
Aug 2023 — Present · Raleigh, NC, US
Member Service Representative | NC State Recreation CenterWelcome and Assist Gym Members: Greet and provide a friendly, professional first point of contact for gym members and visitors, ensuring a positive experience from the moment they enter the facility.Membership Support: Assist members with inquiries related to memberships, including registration, renewals, and account issues, providing accurate information and ensuring smooth resolution of concerns.General Gym Information: Answer general questions regarding gym facilities, programs, and services, ensuring members are informed and comfortable using available resources.Problem Resolution: Address member concerns promptly, offering solutions and escalating issues when necessary to ensure a high level of customer satisfaction.Key Achievements:Recognized for consistently delivering excellent customer service, and contributing to a welcoming and supportive gym environment.Played a key role in enhancing member retention by providing accurate and helpful information, and helping members maximize their gym experience.
Education
Wilson Community College
Associate of Science - AS
North Carolina State University
B.S. degree in Engineering
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