Dillon Bridwell

Business Development Manager @Borod Inc

Spartanburg County, SC, US

Analyzed P&L sheets to set measurable goals through KPIs for each of the three branches.•Trained service advisors on different sales tactics to increase sales and customer satisfaction.•Increased production by eliminating certain bottlenecks such as rework by implementing a second level of diagnosis after the repairs have been made.•Created new partnerships with hospitals, police departments, and utility companies to maintain fleet vehicles.•Saved 65K in 2024 by eliminating wasteful spending and completing internal audits of repair orders.•Used Kukui, Google Analytics, and tek-metric to track customer information and tailor our marketing strategy to recruit new customers and retain current customers.

Lander University

Bachelor's degree

Walden University

Master of Business Administration - MBA