Dillan N.

About Dillan N.

My education has been shaped by a growing curiosity about how science, systems, and policy work together to influence people’s everyday lives. I began in a pre-pharmacy program, drawn to understanding how we heal on a biological level. Over time, that interest expanded into the broader questions of accessibility, operations, and the policies that shape our healthcare and social systems.Transferring schools allowed me to explore new disciplines, engage in community-focused work, and study how policy impacts equity, funding, and public well-being. These experiences strengthened my analytical thinking and gave me a deeper appreciation for how thoughtful policy and strong systems design can create meaningful change.As I continue my academic and professional growth, I\'m interested in opportunities that connect education, public policy, and community impact, work that challenges me to think critically, communicate clearly, and contribute to solutions that improve people’s lives

Experience

1. Pharmacy Assistant

   CVS Health

   May 2025 — Present

   Support pharmacy operations by preparing prescription orders, managing labeling workflows, and maintaining accurate inventory records to reduce fulfillment delays- Operate POS and transaction systems to efficiently process payments and insurance claims, contributing to smooth front-end and pharmacy revenue flow- Deliver customer service that strengthens client satisfaction and retention, resolving inquiries in person and by phone to ensure a streamlined experience.

Education

• Silicon Valley Career Technical Education Center

  Pharmacy Technician

• University of the Pacific

  Doctor of Pharmacy - PharmD

• Santa Clara University

  Bachelor's degree