Dilip Kondiparti

About Dilip Kondiparti

I am a seasoned Program Manager with 15+ years of experience delivering complex, high-impact technology programs and projects across retail, healthcare, and cybersecurity industries. I excel at leading AI/ML and generative AI-driven transformations while driving Agile project delivery, intelligent automation initiatives, and cloud infrastructure rollouts. I have a proven track record in stakeholder management, risk mitigation, and fostering cross-functional collaboration among globally distributed teams. I combine strategic vision with a hands-on approach to drive customer-focused innovations and ensure successful execution of enterprise-wide initiatives. Tools & Platforms: OpenAI (GPT models), Salesforce Einstein, Microsoft Azure, Adobe Experience Platform (AEP), HubSpot, Tealium, ServiceNow, Jira, and Confluence. I leverage these technologies to drive data-driven insights, intelligent automation, and scalable cloud solutions. Notable Achievements- Spearheaded the deployment of a GPT-powered chatbot, enhancing customer engagement and support experiences- Led an AI-driven eCommerce personalization project that achieved a 15% increase in online revenue- Implemented a predictive analytics platform to optimize marketing campaigns, boosting conversion rates by 25%.Passionate about transforming business challenges into opportunities through technology. I thrive in dynamic, cross-functional environments and am committed to continuous learning, ready to lead the next big AI and digital transformation initiative to drive business growth.Core Expertise- Program Management: Agile, Scrum, SDLC, Waterfall- AI & Automation: Generative AI, Predictive Analytics, Machine Learning, AI Chatbots, Hyper-Personalization- Cloud Migrations: Azure, AWS, GCP, Infrastructure Modernization- Stakeholder Engagement: Executive Reporting, Strategic Planning- BI & Data Analytics: OBIEE, Hyperion, Business Objects, Dashboards- Security & Compliance: SOX, HIPAA, Data Governance- Infrastructure Lifecycle: Budgeting, Capacity, High Availability- CRM & Marketing Strategy: Salesforce, HubSpot, Adobe AEP- Tools & Platforms: JIRA, Confluence, Smartsheet, MS Project- Global Delivery: Off-shore Teams, Vendor Coordination, Deployments

Experience

1. Senior Manager, Qa Operations

   Veeva Systems

   Sep 2025 — Present · Pleasanton, CA, US

Education

• IHMCT

  Diploma in Hotel Management

  1984 — 1987

• New York Institute of Technology

  MS, Computer Graphics

  1991 — 1993

Skills

• Business Intelligence
• Requirements Analysis
• Unix
• Cloud Computing
• Program Management
• Partner Management
• Saas
• Enterprise Software
• Integration
• Project Portfolio Management
• Software Project Management
• Crm
• Business Objects
• Leadership
• Data Warehousing
• Strategic Planning
• IT Strategy
• Software Documentation
• Sdlc
• Agile Methodologies
• Agile Project Management
• Cross-Functional Team Leadership
• Project Management
• Architecture