Dilip Naik
Director of Consulting Expert | Strategic Payments SME | Leading Innovation, Operational Excellence & Multi-Rail Payment Solutions
- Role
- Director of Consulting, Expert at CGI
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Dilip Naik
Director of Consulting Expert at CGI, with over 15 years of experience in IT and Banking payments. Recognized Subject Matter Expert (SME) in production support, specializing in payments involving FED ISO, Realtime Payments (TCH), SWIFT (ISO standards), Earthport and expertise in GPP and other vendor solutions.Skilled in Java, Oracle SQL, MQ, Unix, and J2EE, with a strong track record of delivering resilient, scalable, and high-performing payment systems. Adept at optimizing payment operations, enhancing system reliability, and leading large-scale implementations across complex financial environments.Known for strategic problem-solving, thought leadership, and cross-functional collaboration, consistently ensuring operational efficiency, regulatory compliance, and timely resolution of production issues. Committed to driving innovation and operational excellence in global payment processing.
Experience
Director of Consulting, Expert
Jul 2021 — Present · Pittsburgh, PA, US
Provide strategic leadership in IT and banking payments with 15+ years of expertise across multiple global and domestic payment networks.Recognized SME in production support for SWIFT, Fedwire, TCH Real-Time Payments, ACH, and RBC payments, ensuring secure and compliant transaction processing.Oversee end-to-end production support operations, including incident management, root cause analysis, and proactive risk mitigation for mission-critical systems.Deliver scalable, resilient system implementations leveraging Java, Oracle SQL, MQ, Unix, and J2EE technologies.Collaborate with business, operations, and technology teams to optimize payment processing, reliability, and performance.Provide thought leadership and consulting expertise to strengthen operational efficiency, regulatory compliance, and innovation in the payments ecosystem.
Education
AMC Engineering College - India
Bachelor of Engineering - BE, Computer Science
2006 — 2010
Visvesvaraya Technological University
Bachelor of Engineering, Computational Science
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