Dilip Shinde
Assistant Technical Manager | Service Engineering & Operations|Six Sigma Black Belt
- Role
- Area Service Manager at Merck Life Science
- Location
- Thane, MH, IN
- LinkedIn followers
- 500 followers
Experience
Area Service Manager
Jan 2016 — Present · Mumbai, IN
Working here as a Area Service Manager heading Bio monitoring,Lab water and advance analytical division for Mumbai, Nashik, Nagpur and Aurangabad region. • Install and test complex equipment, Performing IQ/OQ/PQ onsite and provide technical support to specialized pharma technology.• Provide after installation application and maintenance training to end-user. • Refer to technical drawings and schematics for installation and repairing.• Involved in daily contact with customers to troubleshoot and Resolve problems pertaining to billing, warranties, service contract renewals, and other service-related matters while maintaining good customer relations. Troubleshoot equipment and apply appropriate corrective and preventive maintenance.• Handling additional responsibility as technical expert to provide appropriate solutions to all MMG engineers. • Coordinating with Aurangabad service franchise for daily service activity and service revenue. • Significantly maintain below divisions systems:o Lab water division: Millipore ultra-pure water purification instrument in range of Milli-Q, Elix, Rios, Essential, Atlantis, integral and smart series (France).o Biomonitoring division: Biomonitoring instrument Air Samplers (Mas 100 NT, RCS-Switzerland), Peristaltic pumps (Milliflex-France), Vacuum pump (symbio, equinox- France).o Advance analytical division-Worked on Spectrophotometers (Pharo 100,300, Prove- Germany)• Major Projects Handled:o Large flow system with loop installation project in Major accounts Sandoz Pvt ltd, Bharat serum Pvt ltd, Par Pharmulation Pvt ltd, Lupin Pvt ltd. Cipla Ltd, Metropolis Pvt ltd, Ajanta pharma, Harman Pvt ltd, Glenmark ltd, Mylan Pvt ltd. Reliance life science, Inventia Pvt Ltd, Tosoh Pvt Ltd
Education
Shree Tuljabhavani College Of Engineering
Bachelor of Engineering (BE) in Electronics, Electronics Engineering
2002 — 2006
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