Dilip Polpakkara
Project Manager - Diligenta @Tata Consultancy Services
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WORK HISTORY
Project Manager - Diligenta @Tata Consultancy Services
EDUCATION
NSS College of Engineering, Palakkad
Bachelor of Technology - BTech
Department of Business Administration, University of Lucknow
MBA
Seventh Day Adventist School, Lucknow, India
ICSE
Spring Dale College, Lucknow
Indian School Certificate (ISC)
ABOUT DILIP POLPAKKARA
Hello, I am Dilip Polpakkara, a results-driven Project and Programme Manager with expertise in service transition, digital transformation, change management, and business operations. I love tackling complex challenges by aligning technology with business objectives and optimizing operations to enhance efficiency. I possess a business-driven mindset, strong analytical skills, and commercial acumen, with a proven track record across B2B, B2C, Banking, Financial Services, Managed Services, and Technology domains. I am adept at thriving in dynamic and fast-paced environments. I have extensive experience in overseeing large-scale transitions and strategic programmes, collaborating closely with C-suite executives to effectively mitigate risks and ensure seamless execution. I possess strong interpersonal skills, and am capable of effective communication and negotiations at all levels, with an ability to engage between programme and business audiences to bring clarity and secure senior stakeholder buy-in. As an Agile, PSM 1 and PRINCE2 Certified leader, I can pragmatically apply best practices, methods & tools. Additionally, I am also a Certified Google Cloud Leader. My engineering background has strengthened my structured problem-solving and analytical reasoning skills, while my management training has equipped me with critical thinking and process optimization expertise. My leadership style? Collaborative, adaptable, and execution-focused. I’m always open to discussing new opportunities, sharing insights, and learning from industry peers. Let’s connect and explore how we can create meaningful change together!
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