Dilip Parmar

About Dilip Parmar

With nearly 10 years of experience in hospitality operations, currently contributing as an Operations Manager at Hotel Park Royal. Specializes in operational oversight, staff management, and delivering high-quality guest experiences across multiple departments, ensuring efficiency and excellence in daily operations. Dedicated to fostering a team culture that prioritizes guest satisfaction while aligning departmental functions with organizational goals. Committed to implementing consistent service standards and addressing guest concerns effectively to maintain a seamless operational flow.

Experience

1. Operations Manager

   Hotel Park Royal

   Jan 2024 — Present · Dwarka, IN

   Oversee the day-to-day operations of the hotel, including front desk, housekeeping, food and beverage, maintenance, and other departments. • Manage and train staff members, ensuring they are competent and providing a high level of guest service. • Ensure a high level of guest satisfaction and address any complaints or concerns. • Develop and implement operational policies and procedures to ensure consistent standards of service. • Work with other hotel managers and department heads to coordinate operations and ensure alignment

Education

• Mithapur high school

  Higher Secondary Certificate, General Studies

• TCSRD Mithapur

  Hospitality management, Hospitality Administration/Management

  2014 — 2014

• Aerostar jet training academy

  Diploma in aviation, hospitality & travel management, Hospitality Administration/Management

Skills

• Food
• Time Management
• Hospitality Management
• Training
• Event Management
• Front Office
• Hospitality
• Tourism
• Team Management
• Hotels
• Restaurants
• Hotel Management
• Microsoft Office
• Hospitality Industry
• Event Planning
• Customer Service
• Resorts
• Management
• Food
• Food & Beverage